FAQs
Do Muc-Off do free delivery?
For US customers, your order will be eligible for their free shipping option when you spend over $50. Under this threshold, their standard shipping option will incur a cost of $5. Your order should arrive in 2 - 5 business days.
Can Muc-Off Bike Cleaner be used on cars?
When it comes to bike cleaning, Muc-Off is at the top of the list with purpose-made products for both bicycles and motorbikes. Their motorbike range would be better optimized for use on cars. Their bicycle range is created to remove tough dirt and grime while still protecting the more delicate paintwork on a bike frame.
What is the Muc-Off return policy?
If you’d like to return your Muc-Off order, you have up to 30 day from the date of purchase to send it back. All returned items must be in the original, unused condition and with the original packaging intact to be eligible for a full refund. Please note that Muc-Off are unable to cover any return delivery costs that may be incurred.
Muc-Off Saving Tips
Shop the sales
Muc-Off has sales throughout the year with key sales dates such as New Year, Easter, Summer, Black Friday, Cyber Monday, and Christmas. On top of this, they also have flash sales where you can find discounts of up to 40% on some of their favorite products. Check this page around any sales periods - we upload the latest deals here as and when we find them.
Get Clearance Savings
Spend less on Muc-Off jerseys, gloves, frame protection, and more when you shop in the Muc-Off clearance section. While you will rarely find their cleaning supplies in here, there are discounts of up to 75% on items like MTB clothing and tubeless valves. If you’re interested in their expanded range, it’s worth keeping an eye on this section for the best saving opportunities.
Build A Bundle
If you're in the market for multiple products, you can save on your orders by building your own unique bundle perfect for your bike. If you purchase 6 or more items, you will get 30% off your order total, helping you get more bang for your buck from your bike maintenance budget.
Refills and Concentrate
Muc-Off are committed to reducing plastic waste and creating eco-friendly as part of their Project Green initiative. You can purchase refills of products like their Bio Drivetrain Cleaner in reduced plastic packaging and for a fraction of the cost. They also have concentrates of their Bike Cleaner for you to dilute and refill at home in exchange for a saving and a reduction in packaging.
Subscribe to the Newsletter
If you haven’t already, subscribe to the Muc-Off newsletter to receive the most up-to-date information on flash sales and great deals right to your inbox. As well as this, they have also given exclusive promo codes from time to time so you can save on your favorite products right away.
How to Use Muc-Off Coupon Codes
- Choose which of our Muc-Off promo codes you'd like to redeem and click "Get Code" to reveal it.
- Copy the code to your clipboard, then head to the Muc-Off website to start shopping.
- Add all the products you want to buy, then click on your bag when you're ready to buy.
- Review your order and once you are happy go to checkout.
- Paste your preferred Muc-Off coupon code into the “Discount code or gift card” box and tap “Apply.”
- Check that your discount has been applied. Once you’re happy that it has, go ahead and complete your order.
How we source coupon codes
Cyclingnews has a dedicated Coupons team who source codes and regularly update pages, making sure they show the most recent deals and info. We curate all of our pages ourselves - no third-parties are involved in sourcing our codes and deals, or in creating surrounding content.
Our London-based Commercial team leverages their connections with affiliate networks and trusted brands to source exclusive offers, whilst our Offers team (based in Cardiff, UK) scours retailer and competitor websites for the latest codes, testing them as they go.
The best discounts are uploaded to our pages, along with insider tips from industry experts and helpful info on sales, shipping, membership programs, military, student discounts and more. Our pages are also updated multiple times a week to ensure they stay as fresh as can be.
How we test coupon codes
Our dedicated Coupons team verifies every code uploaded to our site, hand-testing them at the checkout to ensure they can be added to your order for a discount. To guarantee our codes work for everyone who visits our pages, we don’t include any one-time use or user specific codes. We also check the web and our affiliate networks on a regular basis to make sure we’re listing all the latest deals and info, including expiry dates and terms and conditions for individual codes.
What to do if a coupon code doesn’t work
Our team works hard to ensure every code has been tested before it is uploaded, but despite our best efforts, codes can expire or their terms be updated before we can update our pages, meaning your code might not always work as expected. If this should happen, don’t worry - our team is on hand to help.
First, check the terms and conditions of the individual offer you want to redeem. Go back to the page where you found your code and click “See Terms & Conditions” to reveal any specific requirements you may need to meet. These might include verification (i.e. for student discounts), meeting a minimum spend (i.e. $50 off when you spend $300 or more), or buying certain combinations of items (i.e. free accessories with every e-bike).
If you’ve confirmed that your order meets the relevant terms and conditions but you’re still experiencing issues, you can contact our team for support. Please provide details of the code you attempted to use, which of our pages it was listed on, and a summary of the issue you experienced in your email. One of our team will be in touch as soon as they’re able to help resolve your issue.
How we make money
Whenever you use a coupon code listed on Cyclingnews, we may receive compensation in the form of commission if you go on to make a purchase. The amount of commission we will earn depends on the retailer and our relationship with them.
Adopting this commission model means we can offer coupons free of charge, so you won’t pay any fees to apply your discount to your order - just the discounted total once your code has been applied.
If you want to find out more about how coupon pages work on Cyclingnews, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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