This article originally appeared on BikeRadar
Tucked deep within an industrial area, not far from Melbourne's best trails and road rides, sits SRAM's Australian Dealer Service Department (DSD). This custom-fitted building serves many roles from being SRAM's southern-hemisphere offices, to dealer training, to service support and as a place to store event support equipment and vehicles.
Sitting as one of SRAM's six global DSD's, the Australian offices were built off the need for an increasing demand from large bike companies and dealers wanting immediate support for original equipment components, without having to rely on aftermarket-selling wholesalers.
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